33bgd's Privacy Policy
33bgd's complete policy on the collection, storage, and use of your personal information — with transparency and trust.
Introduction & Scope
General Overview
This Privacy Policy ("Policy") applies to the 33bgd platform and all services connected to it. This Policy describes how 33bgd collects users' personal information, how it is used, who it may be shared with, and what measures we take to protect your information.
By using the 33bgd website or mobile platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Policy applies only to information collected in connection with the 33bgd platform. For the privacy policies of third-party websites or services, please refer to the respective party's policy.
What Types of Information Are Collected
Types of Personal Information
33bgd may collect the following types of information:
2.1 Information Provided Directly
- Full name and date of birth (for age verification)
- Email address and contact details
- Password (stored in encrypted form)
- Financial information: bKash, Nagad, Rocket, Upay, or bank account details (for transaction processing only)
- Documents required for identity verification
2.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Platform browsing data (clicks, page views, session duration)
- Information collected through cookies and similar technologies
- Login time and date information
2.3 Transaction-Related Information
- Deposit and withdrawal history
- Betting and gaming activity records
- Bonus and promotion usage information
Purpose of Data Use
How Information Is Used
33bgd uses collected information for the following purposes:
Sharing Information with Third Parties
Circumstances for Disclosure
33bgd never sells your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These partners have their own privacy policies and follow strict data protection standards.
4.2 Technology & Service Providers
A limited amount of information may be shared with technology service providers that support the operation of the platform. These providers operate under 33bgd's guidelines and may not use the information for any other purpose.
4.3 Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable legal obligations.
4.4 Fraud Investigations
In the context of fraud or money laundering investigations, necessary information may be shared with the relevant authorities.
Cookies & Tracking Technologies
Cookie Use Policy
Cookies and similar technologies are used on the 33bgd website and app. Cookies are small text files stored on your device that help improve the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — such as maintaining login sessions and ensuring security. Without them, the platform cannot function properly.
5.2 Functional Cookies
These cookies are used to remember your preferences and provide a personalized experience, such as language preference and display settings.
5.3 Analytical Cookies
These cookies are used to collect platform usage statistics, which help us improve our services. The collected information is processed anonymously.
You can disable cookies from your browser settings. However, doing so may cause some features of the platform to not work properly.
Data Protection Measures
Security Technologies & Methods
33bgd uses industry-standard security technologies to protect your information. The key components of our security framework are:
- SSL/TLS Encryption: All data transmissions are secured through SSL encryption.
- Encrypted Storage: Sensitive information is stored in encrypted form.
- Access Control: Only authorized staff can access necessary information.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: Two-factor authentication is available for account security.
- Suspicious Activity Monitoring: Unusual activity is monitored on a 24/7 basis.
While we take every security measure, no method of data transmission or storage over the internet can be claimed to be 100% secure. Your cooperation in protecting your information — such as using a strong password and not sharing it with anyone — is very important.
Data Retention Period
Data Retention Timeframes
33bgd retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
7.1 Active Accounts
Your information will be retained for as long as your account remains active. Information for inactive accounts is reviewed after a defined period.
7.2 After Account Closure
Even after an account is closed, financial transaction records and identity verification documents are retained for a defined period to meet regulatory and legal requirements.
7.3 In Case of Legal Disputes
In the event of a dispute or claim, relevant information may be retained until the dispute is resolved.
User Rights
Your Rights Regarding Your Information
As a user of the 33bgd platform, you have the following rights regarding your own personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If there are any errors in your information, you can request that they be corrected.
Right to Deletion
In certain circumstances, you can request that your information be deleted, though this may not be possible where legal obligations exist.
Right to Object to Processing
You can object to the processing of your information for marketing purposes and request that it be stopped.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will process your request within a reasonable time.
Protection of Minors
Age Restrictions & Child Protection
33bgd is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
An age verification process is followed during registration. If a parent or guardian believes their child has registered on our platform, please contact [email protected].
Policy Changes & Contact
Change Notifications & Contact Information
10.1 Policy Change Process
33bgd may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or by a notice on the platform. The updated policy will take effect from the date of publication.
Continued use of the platform after a policy change will be considered acceptance of the new policy. It is therefore recommended that you review this page regularly.
10.2 Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7, support in Bengali and English
Our privacy team will try to resolve your request or complaint as quickly as possible.
10.3 Responsible Gaming
Responsible gaming is a priority at 33bgd. Alongside the Privacy Policy, we give you the ability to monitor your gaming activity so you can set your own limits. For more details, visit our Responsible Gaming page.